Cases
Margaret Hale
Active3 notes
Arthur Penrose
Active5 notes
Eleanor Voss
AIprocessing…
Autumn captures your arrangement meetings, transcribes them securely, and turns each conversation into a clear, structured case note — so nothing about a family's wishes is ever lost.
30-day free trial · No card required · Phone & desktop
Autumn handles the words, transcribing and writing — so you can give every family your full attention.
Start an audio note at the table. Autumn captures the whole arrangement without a notepad between you and the family.
Your recordings are transcribed securely and kept in your private workspace — encrypted, and visible only to your funeral home.
Every note becomes a structured summary — overview, family details, key decisions and action items — written for you.
Upload a form once; Autumn fills it from the case notes, highlights what it couldn't, and prints a clean PDF. See how →
“What must happen today?” Ask across every case at once — deadlines, tasks and services, answered from your own notes.
Share cases across the home with role-based access. Collaborators like celebrants see only what they need to.
Eulogies, orders of service, obituaries — define your own document types, paste past examples, and Autumn drafts from the case's notes in your style.
Open a case, tap listen, and talk. A calm, distraction-free screen keeps you with the family — Autumn does the listening. On iPhone and Android.
Upload a form once — a cremation authorisation, registration worksheet, disposition consent — and Autumn takes it from there.
The web portal brings everything together — search every case, read the write-ups, query your notes with AI, and manage your team and billing.
Tap record at the start of the arrangement. Autumn securely transcribes every word.
The moment you finish, the conversation becomes a clean, structured note — no typing, no transcription service.
Your team picks up where you left off, and you can ask Autumn anything about the case, any time.
How funeral professionals use Autumn day to day.
A family-run home replaced hand-written notes and evening write-ups with Autumn — reclaiming most of an hour on every arrangement meeting.
“Nothing slips through now.” A director with five staff uses shared cases so the on-call team always has the full picture.
A funeral director working across three branches brings celebrants, ministers and florists onto each case — every partner sees only their own notes, and nothing else.
“The families never see me looking down at notes anymore. Autumn remembers everything, so I can simply be present with them.”
“The write-ups are genuinely better than what I used to type at 9pm. It reads like a careful colleague took the notes.”
“Families trust us with the most personal moments of their lives. Autumn lets me stay fully present with them, instead of my notes.”
Sign in and Autumn opens on your day: the next two weeks of services, viewings and deadlines; what needs attention across every case; drafts and tasks suggested and ready to approve; and your team’s latest notes. It suggests — you approve. Nothing slips.
Human-in-the-loop on everything — the company brain never sends, files or charges on its own. It does the noticing and the drafting; the decision is always yours.
Tasks, calendar and writings have already landed. Next: the rest of the home’s back office — each piece designed to work the Autumn way.
Every case starts with your home’s own checklist — tasks tick themselves as the work happens.
Services, viewings and registration deadlines, tracked automatically from each case.
Your own document types with your own style — drafted from each case’s notes.
Ready-made forms, tuned to fill perfectly.
Generate accounts, track disbursements owed.
Two-way Google & Outlook, in one place.
Family emails answered, ready for your tap.
Phone arrangements, written up like meetings.
Your home's health, at a glance.
One subscription for your whole home, billed per active team member. Every home starts with a 30-day free trial — no card required.
30 days free, no card required. Add or remove people whenever you like — you're only billed for active members.
Yes. Your recordings are uploaded over an encrypted connection and stored securely in your private workspace, where they're transcribed into notes. They're visible only to your funeral home, and you can delete them at any time.
Yes. Upload a form (PDF) once and Autumn detects its fields automatically. On a case, one click fills the form from the family's notes — clearly showing what's AI-filled, what you've edited, and what still needs review. You finish anything it couldn't, mark fields not needed, then save and print a clean PDF. It works best with digital PDFs that have a text layer.
Yes. You record and capture on the mobile app (iPhone and Android), and review, search, query and manage everything from the desktop portal at use-autumn.com/app. They share the same secure workspace.
A home pays one subscription billed per active team member. Staff don't pay individually — their seat is covered. You manage seats, roles and payment from the billing section, handled securely by Stripe.
No. Collaborators such as celebrants are added to specific cases and only ever see their own notes — never the rest of the home's cases or other people's notes.
Every home starts with a 30-day free trial — full access, no card required. After the trial, Autumn is billed monthly per active team member, and you can add or remove people at any time. Subscriptions are purchased and managed from your Autumn account on the web, and cover your team across both phone and desktop.
Start your free trial today and feel the difference on your very next arrangement.
Start your free trial